Introduction

MidTek Appliance Repair (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use that information, and the steps we take to safeguard your privacy.

By using our website and services, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must discontinue the use of our website immediately.

Information We Collect

We collect the following types of personal information from our website users:

a. Contact Information: When you request a service quote or schedule a repair, we may collect your name, phone number, email address, and physical address. b. Usage Data: We may automatically collect information about your usage of our website, such as your IP address, browser type, referring/exit pages, and operating system.

How We Use Your Information

We use your personal information for the following purposes:

  1. To provide, improve, and maintain our services. b. To communicate with you regarding service requests, updates, and promotional offers. c. To analyze and understand how our website is used in order to improve user experience. d. To comply with legal obligations and protect our rights.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted third parties under the following circumstances:

Service Providers:

 We may share your information with third-party service providers who perform services on our behalf, such as payment processors and marketing partners. b. Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a subpoena or court order. c. Business Transfers: In the event of a merger, acquisition, or sale of our assets, we may transfer your personal information to the new owner.

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Cookies

We use cookies and similar technologies on our website to collect usage data, personalize content, and provide a better user experience. You may choose to disable cookies in your browser settings, but this may affect the functionality of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Your continued use of our website and services after any changes to this Privacy Policy indicates your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or your personal information, please contact us